Get trusted

Make leaving a review the easiest thing they do today.

The more recent five-star reviews you have, the easier you are to choose. Your own branded review page is one scan, one tap or one click away: a QR code at the till, an NFC card on the table, or your magic link in an email you send. Want requests and reminders to go out by themselves? That’s Review Automations, on the Automation plan.

Foundation

Feature spotlight · 1:28

Review Requests

Your own personalised review link: a short slide reel welcomes every customer, then Google, a video or a quick star rating in a few taps.

See every spotlight →

What you get

Review Requests, done properly.

01

Your own branded review page

Your name, your colours and your photos. Customers scan or tap and they’re straight there: no app, no searching.

02

QR codes, tap cards and kiosk mode

On the counter, on the table, with the bill or on your invoices. Ask in person at the moment customers are happiest.

03

Send a request when you choose

Pick a customer and email them your branded review request in a couple of clicks. Foundation includes 500 emails a month, and text and WhatsApp requests come with Automation.

04

Ready to run by itself

Upgrade to Automation and requests go out automatically after a visit or invoice, with polite reminders, triggered from your accounting software, a Google Sheet or Zapier. See Review Automations.

05

Every review site that matters

Google on every plan, then Trustpilot, Tripadvisor, Facebook and Checkatrade on Automation, and every review site on Expansion.

06

Fair for everyone

Every public review button is equally visible, nothing is filtered and nothing is offered in return. A simple “Something not right? Contact us here” link sits in the footer.

What’s included

  • Your own branded review page, with a short welcome reel before the review buttons
  • Google at the top, then Facebook, Tripadvisor and Trustpilot arranged however you like
  • A choice of stars, hearts, thumbs or smiles for your rating style
  • Video testimonials, filmed by customers on their own phones
  • Direct Feedback for customers who’d like a word with you privately
  • QR codes you can label for the till, tables, your van or your invoices
  • NFC tap cards, coasters, posters and kiosk mode
  • Branded email requests you send yourself, 500 a month
  • A thank-you screen that invites customers to follow your socials
  • GDPR compliant: once someone opts out, they’re never messaged again

How it works

Three steps. Then the reviews roll in.

  1. 1

    Share your magic link, QR code or tap card

  2. 2

    Customers leave a review in a few taps

  3. 3

    Email a request whenever you like, or automate it on Automation

For your industry

How it works for you.

A newly fitted modern bathroom

Trades & home services

Hand over a tap card when the job’s done, or email your review link with the invoice.

★★★★★

“Came out the same day and fixed the leak. Spotless work.”

Mark, about Hartfield & Wren · illustrative
Raving Reviews for trades & home services →

Included in

Foundation

Compare plans, switch between pounds and dollars, and save two months with annual billing.

Questions, answered

Do my customers need an app?

No. A phone camera or a tap on your NFC card is all it takes, and they’re straight on your branded review page.

Do requests go out automatically?

Not on Foundation. On that plan, you email requests yourself, at a time that suits you. Automatic requests and reminders by email, text and WhatsApp come with the Automation plan, and they end once a review comes in.

Can I choose which customers get asked?

Yes. On Foundation you choose every request yourself. On Automation, you decide whether requests go out after a visit, after an invoice, from a contact list, or only when you send them.

Can unhappy customers hide from the public buttons?

No. Every customer sees identical public buttons for leaving a review. Direct Feedback simply adds a way for anyone wanting a private word to reach you, giving you the chance to put things right.

Do I need special equipment?

No. Your review link works on any phone. Printed QR codes, NFC tap cards and coasters are there if you’d like them on the counter or in the van.

Ready to make every star count?

Get a free visibility audit, ready within 10–24 hours, or try Automation free for 14 days. Cancel or switch plan anytime.