Personal, not generic
No “thanks for your review”. Ranko mentions what the customer enjoyed, in your tone of voice.
Get seen · Ranko, your SEO Ally
Every review answered, in your voice.
Ranko writes a thoughtful reply to each new Google review, based on what that customer actually told you, in a tone that sounds like you and with the words you want to be found for. It’s posted as your business. Lower ratings can be held back so you can look first, with Ranko’s suggested reply already written.
Feature spotlight · 1:29
Auto Review Replies
Every Google review answered in your tone, with what you want to be found for built in. Lower ratings are held for you to check.
See every spotlight →What you get
Auto Review Replies, done properly.
Turns reviews into rankings
Where it fits naturally, replies include the things you want to be found for, giving Google more reasons to show you.
You stay in control
Replies post in the hours you choose. Lower ratings wait as a draft for you to check.
Rules you set
Tell Ranko what never to say, for example never confirming someone is a patient or naming a treatment.
What’s included
- Answers to every new Google review, published as your business
- Four tones to choose from (Professional, Friendly, Fun, Quirky) or give Ranko your own brief
- Your choice of reply length, signed off your way
- The keywords you want to be found for, worked in naturally
- Replies written in whatever language the customer used
- Your choice: reply to every review, four and five stars, or five stars only
- Lower star ratings kept back for you, with a suggested reply waiting
- Replies only go out within your chosen hours
- Catch-up for older reviews that never got an answer
- Ready-to-paste replies for Trustpilot, Facebook and other sites
How it works
Three steps. Then it runs itself.
- 1
A new review arrives
- 2
Ranko drafts a reply in your voice
- 3
It posts in your chosen hours, or waits for you
Meet your SEO Ally
Ranko. Turns reviews into rankings.
Ranko is one of your Automation Allies, working behind the scenes around the clock so you can get on with running your business.
Meet all the Automation AlliesFor your industry
How it works for you.
Trades & home services
Ranko replies in your tone and works in what you want to be found for, like “emergency plumber in Battle”.
★★★★★
Raving Reviews for trades & home services → “Came out the same day and fixed the leak. Spotless work.”
Mark, about Hartfield & Wren · illustrative
Cafés, restaurants & pubs
Ranko replies on brand and works in what you want to be found for, like “brunch in Dorking”.
★★★★★
Raving Reviews for cafés, restaurants & pubs → “Best flat white in town, and they always remember my order.”
Olivia, about The Copper Kettle · illustrative
Dental practices
Ranko follows “never say” rules, and anything under four stars is held for a human to check, with a draft ready.
★★★★★
Raving Reviews for dental practices → “I was dreading it, but the whole team was so kind and patient.”
Emma, about Fernleigh Dental · illustrative
Veterinary practices
Ranko follows your rules, and lower ratings are held for a human to check, with a draft ready.
★★★★★
Raving Reviews for veterinary practices → “So gentle with Biscuit. She wasn’t nervous for a second.”
Sarah, about Oakwood Vets · illustrative
Beauty, hair & wellbeing
Ranko replies warmly, in your salon’s voice.
★★★★★
Raving Reviews for beauty, hair & wellbeing → “She listened to exactly what I wanted. Best cut I’ve had in years!”
Amara, about Willow & Rose · illustrativeIncluded in
Automation
Compare plans, switch between pounds and dollars, and save two months with annual billing.
Works well with
Even better together.
Get trusted 
See all features → Review Requests
Your magic review link, QR codes and NFC tap cards make leaving a review effortless, in person or in an email you send.
Foundation Get seenGoogle Profile Management
Edit your hours, holiday hours, description, photos, posts and news in one spot and send them to Google, with a performance dashboard and a local maps ranking tracker.
Foundation Get trusted Social Proof Shares
Shareo, your social ally, turns glowing new reviews into beautiful branded posts for Google, Instagram and Facebook, on autopilot or on a schedule.
AutomationQuestions, answered
Will replies sound robotic?+
No. Each reply picks up on what the customer said and follows your tone of voice and your rules.
What happens with a bad review?+
Lower ratings are held as a draft so a person can read and approve the reply first.
Which platforms does Ranko reply on?+
Ranko answers your Google reviews.
Will Ranko answer a one-star review without me?+
Only if you’ve said he can. You pick which star ratings he answers automatically. Anything else is saved for you, with his suggested reply ready to edit.
How soon after a review does the reply appear?+
Usually within about an hour of a new Google review arriving, within the hours you set.
Ready to make every star count?
Get a free visibility audit, ready within 10–24 hours, or try Automation free for 14 days. Cancel or switch plan anytime.