FAQ
Questions, answered.
About Raving Reviews
What is Raving Reviews?+
Raving Reviews is word-of-mouth marketing on autopilot. It helps local businesses request and manage genuine customer reviews, reply professionally, share social proof, strengthen their Google Business Profile and create useful content for Google and AI search, so you’re seen, trusted and chosen, on repeat.
Is Raving Reviews only for collecting reviews?+
No. Reviews are the starting point. Depending on your plan, they’re answered, shared on social media, shown on your website and used to support content for Google, Maps and AI search.
How can reviews help my visibility?+
Genuine, recent reviews, professional replies, accurate business information, an active Google profile and useful content all send signals that customers and search platforms use. No ethical provider can guarantee a ranking, but we help you build and keep those signals strong.
What is AI search visibility?+
More customers now ask ChatGPT, Gemini, Perplexity and Grok for recommendations. AI search visibility makes your business, services, locations and reputation easier for these platforms to understand and mention.
Will everything publish automatically?+
You stay in control. We set things up to your preferences, including which replies and content run automatically and which wait for your approval.
Is there a free trial?+
Yes. Try our most popular plan, Automation, free for 14 days. Cancel or switch plan anytime.
Can I cancel any time?+
Yes. There are no long-term contracts on monthly plans. Cancel or switch any time.
What support will I get?+
Every plan comes with our knowledge base, video tutorials and email support. Automation and Expansion add priority support, and Expansion also includes monthly done-for-you support, all personally through CreateFlow.
I have more than one location. Can Raving Reviews handle that?+
Yes. Each location gets its own review link, review pages and Google profile, so reviews always land in the right place. Talk to us about Customisation if you’d like everything managed together.
Where are you based?+
We’re based in Sussex, covering Sussex, Kent, Surrey, the rest of the UK and worldwide, with in-person and online appointments.
About the free audit
Is the audit really free?+
Yes. There’s no cost and no obligation.
How long does it take?+
Your audit is ready within 10–24 hours.
What will I get?+
Your Google Maps position across your area, how your reviews compare with competitors, what AI assistants say about you, and quick wins for your Google profile.
Ready to make every star count?
Get a free visibility audit, ready within 10–24 hours, or try Automation free for 14 days. Cancel or switch plan anytime.